Terms of Use

1. Introduction

1.1 Overview. Welcome to StarMate, operated by StarMate App Inc., a Delaware corporation ("StarMate," "we," "our," or "us"). These Terms of Use ("Terms" or this "Agreement") govern your access to and use of the StarMate mobile application, website, and related services (collectively, the "Services"). This Agreement is a binding legal contract between you and StarMate. Please read it carefully.

1.2 Binding Agreement; Incorporation by Reference. By creating an account, accessing, installing, or using any component of the Services, you acknowledge that you have read, understood, and agree to be bound by: (a) these Terms; (b) our Privacy Policy; (c) our Cookie Policy; (d) our Member Principles & Safety Guidelines; and (e) any additional terms disclosed to you at the time of purchase or activation of features ("Additional Purchase Terms"). All of the foregoing are incorporated into these Terms by reference.

1.3 Nature of Services; Entertainment Only. StarMate provides an astrology-driven dating and lifestyle platform that includes, without limitation, AI-enhanced astrological and numerological insights, compatibility scores, content generation tools, and messaging. All insights and outputs are for entertainment and informational purposes only and do not constitute medical, psychological, legal, or professional advice. You are solely responsible for your decisions and interactions.

1.4 Changes to the Terms and Services. We may update these Terms and/or introduce, modify, or discontinue features at any time in our discretion to enhance safety, security, or functionality, comply with law, or reflect product evolution. Unless otherwise required by law, changes become effective upon posting the updated Terms in the App or on our website with a new "Effective Date." Where material changes adversely impact your rights, we will provide notice via in-app message, email, or other reasonable means. Your continued use after the Effective Date constitutes acceptance. If you do not agree, you must stop using the Services and delete your account.

1.5 Age and Jurisdictional Restrictions. The Services are intended solely for adults 18+ and are not available in jurisdictions subject to U.S. embargoes or where use would violate applicable law.

1.6 California Subscriber Notice. California residents may cancel a subscription, without penalty or obligation, at any time prior to midnight of the third business day after purchase. If you subscribed via an external platform (e.g., Apple App Store or Google Play), you must cancel through that platform.

2. Definitions

• 2.1 Account – A unique profile registered on the Services.
• 2.2 Affiliate – Any entity that directly or indirectly controls, is controlled by, or is under common control with StarMate.
• 2.3 Applicable Law – All laws, rules, regulations, court orders, and governmental guidance applicable to you or to StarMate's operation of the Services, including regional data protection statutes.
• 2.4 Content – All information, data, text, images, audio, video, code, designs, and materials made available via the Services, including Your Content, Member Content, and StarMate Content.
• 2.5 External Service – A third-party distribution, payment, or login provider (e.g., Apple App Store, Google Play, third-party SSO).
• 2.6 Member – Any Account holder.
• 2.7 Member Content – Content submitted or provided by other Members.
• 2.8 StarMate Content – Content owned by or licensed to StarMate, including the App, Website, UI/UX, algorithms, models, data schemas, designs, trademarks, and other intellectual property.
• 2.9 Subscription – A recurring paid access plan for premium features.
• 2.10 Virtual Items – Non-monetary, non-redeemable digital features or credits.
• 2.11 Force Majeure Event – An event beyond a party's reasonable control (e.g., natural disasters, war, terrorism, labor disputes, internet or hosting failures, power outages, epidemics, governmental action).

3. Eligibility; Account Registration; Security

3.1 Eligibility. You represent and warrant that: (a) you are at least eighteen (18) years old; (b) you are not prohibited from using the Services under Applicable Law; (c) you have not been removed from the Services previously for breach without our express written permission; (d) you are not on any U.S. or international sanctions list; and (e) you will use the Services for personal, non-commercial purposes only.

3.2 Accurate Information. You must provide accurate, current, and complete information and keep it updated. Misrepresentation (including of identity, age, occupation, or affiliations) is strictly prohibited and may result in immediate termination.

3.3 Account Security. You are responsible for maintaining the confidentiality of your credentials and for all activities occurring under your Account. Notify us promptly at [email protected] of any suspected unauthorized access. We may require multi-factor authentication, device verification, or other safety controls.

3.4 One Account Policy. You may maintain only one Account. You may not transfer your Account, share credentials, or allow others to access your Account.

3.5 Verification; Screening. We may (but are not obligated to) request identity or device verification, conduct risk checks, or require additional information to comply with law or our safety policies.

4. Member Responsibilities; Prohibited Conduct

4.1 Member Responsibilities. You agree to: (a) comply with these Terms and Applicable Law; (b) respect other Members on and off the Services; (c) use the latest App version; (d) review and follow Safety Guidelines; (e) maintain secure devices and passwords; (f) promptly report safety issues, suspicious behavior, or content.

4.2 Prohibited Conduct. You will not, and will not permit or encourage others to: impersonate any person or entity; misrepresent your identity, age, or affiliations; post false or misleading information; solicit money or engage in commercial activity; harass, threaten, or harm other users; post illegal or prohibited content; reverse-engineer, scrape, or attempt to access systems without authorization; create an Account after termination without our express written consent; or otherwise act in ways that violate these Terms or applicable law.

4.3 Consequences. Violations may result in content removal, feature limits, suspension, account termination, device bans, referral to law enforcement, and/or legal action. No refunds are provided for actions taken under this Section except as required by law.

5. Prohibited Content

5.1 Categories. Content is prohibited if it: is illegal; promotes or facilitates illegal activity; is hateful, discriminatory, or harassing; depicts minors in a sexual context; is non-consensual intimate imagery; contains malware or phishing material; is spam or commercial solicitation; is misleading, deceptive, or fraudulent; or is inconsistent with the intended use of the Services or harms StarMate's reputation.

5.2 Images and Likeness. You may upload images only of yourself or with express consent of others depicted. Deepfakes or manipulated media must be labeled and may still be disallowed.

5.3 Enforcement. We may remove or restrict access to Prohibited Content, notify authorities where required, and take actions described in Section 4.3.

6. Content Rights and Licenses

6.1 Your Content – Ownership and License. As between you and StarMate, you retain ownership of Your Content. You grant StarMate a worldwide, non-exclusive, transferable, sublicensable, royalty-free, and irrevocable license to host, store, reproduce, adapt, edit, translate, analyze, create derivative works from, publicly perform, publicly display, and otherwise use Your Content to operate, secure, improve, and promote the Services, including training or fine-tuning our safety and relevance systems to the extent permitted by law and our Privacy Policy.

6.2 Member Content – Limited Right to View. You may view Member Content solely for personal, non-commercial use through the Services. You have no license to copy, distribute, or exploit Member Content off-platform without the rights holder's permission.

6.3 StarMate Content – Reservation of Rights. StarMate and its licensors own all rights in StarMate Content. Except for the limited license in Section 7, no rights are granted by implication or otherwise. Trademarks, service marks, and logos may not be used without our prior written consent.

6.4 Content Monitoring. We may (but are not obligated to) review, moderate, or remove Content for any reason, including safety, legal compliance, or policy enforcement.

7. License to You; App Store Terms

7.1 Limited License. Subject to your compliance with these Terms, StarMate grants you a personal, limited, revocable, non-exclusive, non-transferable, and non-sublicensable license to install and use the App on devices you own or control for your personal, non-commercial use.

7.2 App Store Rules. Your use of the App is conditioned on compliance with the Apple App Store or Google Play terms applicable to your device. To the extent those terms conflict with this Agreement, the App Store terms control only as to the conflict.

7.3 Open Source. Certain components may be subject to open-source licenses. Where applicable, those licenses govern your use of such components.

8. AI-Generated and Astrological Outputs

8.1 Informational Nature. Astrological charts, compatibility scores, predictions, and AI-generated guidance are informational/entertainment only. They may be biased, incomplete, or wrong.

8.2 Your Responsibilities. You are solely responsible for decisions you make based on outputs and for communications you initiate with other Members. Always exercise caution and judgment.

8.3 No Professional Advice. Outputs are not a substitute for professional advice. Seek qualified help for medical, psychological, legal, or financial matters.

9. Safety; Reporting; Enforcement

9.1 Safety First. Review our Safety Guidelines before interacting with others. Meet in public places, tell a friend where you are going, and do not send money to people you meet on the platform.

9.2 Reporting Tools. Report problematic behavior via in-app tools or contact [email protected]. Provide as much detail as possible (screenshots, timestamps, profile links).

9.3 Action We May Take. We may warn, restrict, suspend, or ban Accounts; remove content; block devices; notify platforms; or contact law enforcement. We may not disclose specific enforcement details to protect safety and privacy.

10. Privacy and Data Protection

10.1 Privacy Policy. Our collection, use, and sharing of personal data is described in the Privacy Policy. By using the Services, you consent to our data practices consistent with Applicable Law.

10.2 Global Compliance. We implement processes intended to align with major data laws, including GDPR (EU/UK), DPDP 2023 (India), LGPD (Brazil), and CCPA/CPRA (California). Depending on your location, you may have rights to access, rectify, delete, restrict processing, object, or port your data. Contact [email protected] to exercise rights.

10.3 International Transfers. You consent to transfer of your data to the United States and other jurisdictions where we or our service providers operate, subject to appropriate safeguards where required.

10.4 Data Security. We use administrative, technical, and physical safeguards designed to protect personal data. No method of transmission or storage is 100% secure.

11. Purchases; Subscriptions; Pricing

Certain features of the Services may require payment. All purchases are final and non-refundable except as described herein or required by applicable law. Subscriptions automatically renew unless cancelled before the renewal date. Pricing may change with notice. You are responsible for all applicable taxes. For purchases made through the Apple App Store or Google Play, the platform's own billing terms apply.

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