Cookie Policy

At StarMate App Inc ("StarMate," "we," "our," or "us"), your privacy and trust are at the heart of everything we do. We use cookies and similar technologies to help make your cosmic journey through StarMate smooth, personalized, and secure — just like your stars intended.

We want you to fully understand how and why we use cookies, so let's break it down in plain language.

1. What are cookies?

Cookies are tiny text files stored on your device when you visit a website or use an app. They hold small bits of data — like your preferences, login details, or app usage — so that your next visit feels faster, more personalized, and more aligned with your experience.

Cookies are specific to web browsers (e.g., Safari, Chrome). Since StarMate is a mobile and web-based app, cookie use is limited but still important in some cases.

2. When and how StarMate uses cookies

We use cookies and similar technologies only where necessary and in accordance with applicable privacy laws and platform requirements, including standards commonly adopted across the modern dating app industry.

StarMate primarily uses cookies and related technologies in the following situations:

• When you visit our website or Help Center through a web browser, including support or informational pages.
• When analytics and performance measurement are required to understand app functionality, troubleshoot issues, improve safety systems, and enhance user experience.
• When security and fraud prevention systems are activated to help protect accounts, detect suspicious activity, and maintain platform integrity.
• When remembering your preferences such as language, region, session settings, or consent choices.

To support these functions, StarMate may use services provided by:

• Google Analytics (Google LLC)
• Apple App Analytics (Apple Inc.)

These technologies help us:

• Analyze traffic patterns and feature usage.
• Improve matching, stability, and overall app performance.
• Identify bugs and technical issues.
• Monitor platform safety and prevent abuse or fraudulent behavior.
• Better understand engagement trends in order to improve user experience.

We do not use cookies to sell your personal information.

You may disable or limit cookies using your browser or device settings. However, some parts of our website, support tools, or related services may not function properly if certain cookies are disabled.

3. Types of cookies we use

Strictly necessary cookies:
Required for core functionality such as authentication, security, fraud prevention, and maintaining your session.

Performance and analytics cookies:
Help us understand how visitors interact with our website and services, including usage trends, crashes, and performance metrics.

Functionality cookies:
Allow us to remember your preferences, including language, region, consent settings, and device-specific choices.

Security-related technologies:
Used to help identify malicious activity, unauthorized access attempts, spam, bot activity, and other behaviors that could negatively impact the StarMate community.

4. Managing your cookie preferences

You can manage or delete cookies at any time using your device or browser settings. Here are some useful links:

• Google Ads Settings
• Google Analytics Opt-Out
• Apple Privacy Controls

If you opt out, some parts of our website or help center may not function as intended — but the core app experience won't be affected.

5. International users and compliance

StarMate may operate globally and users may access the platform from different countries and jurisdictions. Depending on your location, you may have certain rights regarding cookies, tracking technologies, and personal data under applicable laws, including:

• The California Consumer Privacy Act (CCPA/CPRA)
• The General Data Protection Regulation (GDPR)
• Other applicable privacy and consumer protection laws

Where legally required, we will request your consent before using non-essential cookies.

6. Updates to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our services, technologies, legal requirements, or industry practices. When material changes are made, we may provide additional notice within the app or on our website.

Your continued use of StarMate after updates become effective means you acknowledge the revised Cookie Policy.

7. Contact us

If you have any questions about our Cookie Policy or privacy practices, contact our Privacy Officer: